We hope you are satisfied with your purchase. However, if you are not completely satisfied with your merchandise, you can return it to us to receive a partial or full refund for the unwanted goods.
- Return must be initiated within 1 week (7 calendar days) of the delivery date of your order, per tracking number.
- Items must be in unworn, unwashed, and re-sellable condition to be eligible for a refund.
- Items NOT eligible for refund include Final Print Run, Bargain Bin, and Pre-Order items.
- For Package Deals, ALL items that were part of a Package Deal must be returned.
- All music purchases must be returned unopened and in their original plastic wrap.
- Shipping costs and taxes incurred for returns are the responsibility of the customer. Only defective items or wrong items received will be reimbursed for shipping return packages.
- A full refund will be issued for defective or wrong item received ONLY. If you received an incorrect item in your order, please email us with your order number and a description of the error.
Instructions for returns:
- Fill out the return form below completely - if you are returning multiple items, please include all items to be returned in one form.
- Repackage the item(s) and include your original packing slip. Write the reason for the return on your packing slip. Ship the item back to us. Original packaging can be re-used. Be sure to include the packing slip so we can reference your order once we receive the returned goods. If you no longer have the packing slip, please include a note with the requested information above.
- Once we receive the returned package, we will inspect the item and review your order and form to confirm eligibility for refund. If refund criteria is met, we will issue a refund back to the account you used to make your original purchase.
Return items can be shipped in their original shipping mailer. Please include original packing slip and state the reason for your concern. Include this in your package.
Please ship all returns via to:
c/o All In Merchandise
PO Box 632
Averill Park, NY 12018
Be sure to obtain a tracking number for your package. We cannot be held responsible for your returned package unless you have obtained proof that it was delivered to us per tracking.
More questions? We can be reached via e-mail at: firstname.lastname@example.org
When will I receive my refund?
Your refund will be initiated within a maximum timeframe of 10 working days after your returned item has been received by us. We typically refund the amount to the account used as your original payment method on your order. International returns and/or returns that have exceeded the timeframe to refund a credit card will be contacted for alternate refund method or possible replacement item(s).